Data Protection Your Rights Philippines

63ph Privacy Policy – How Your Personal Data Is Protected

At 63ph, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have as a player in the Philippines. Please read this page carefully before registering or using our platform.

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Last updated: June 2025  |  Effective for all players in the Philippines

1. Introduction

63ph is committed to protecting the personal information of every player who uses our sports betting and live casino platform in the Philippines. This Privacy Policy describes how we collect, process, store, and protect your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. By registering an account or continuing to use the 63ph platform, you acknowledge that you have read and understood this policy. We only collect information that is necessary to provide you with a safe, fair, and enjoyable gaming experience. If you have any questions about how your data is handled, please visit our FAQ page for guidance.

2. Information We Collect

When you register and use 63ph, we collect several categories of personal information to operate the platform effectively and comply with our legal obligations. The types of data we collect include:

  • Identity information: Full name, date of birth, government-issued ID details, and a selfie or photo for identity verification purposes.
  • Contact information: Email address, mobile number, and residential address in the Philippines.
  • Financial information: Payment method details, transaction history, deposit and withdrawal records in Philippine pesos (₱).
  • Account activity: Login history, betting activity, game participation records, and session data.
  • Device and technical data: IP address, browser type, operating system, and mobile device identifiers collected automatically when you access the platform.
  • Communications: Records of any messages or support requests you send to us through the platform.

We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. All data collection is proportionate to the purpose for which it is used, and we do not gather information we do not need.

3. How We Use Your Data

63ph uses the personal information we collect for the following purposes, all of which are necessary to deliver a secure and compliant gaming service to players across the Philippines. We process your data to verify your identity and confirm your eligibility to use the platform under applicable Philippine law. Your financial information is used to process deposits and withdrawals in Philippine pesos and to detect and prevent fraudulent transactions. Account activity data helps us personalise your experience, resolve disputes, and ensure the integrity of all bets and games on the platform. We also use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. We do not use your personal data for unsolicited marketing without your explicit consent, and you may withdraw consent for optional communications at any time through your account settings.

4. Sharing Your Information

63ph does not sell your personal data to third parties under any circumstances. We may share your information only in the limited situations described below, and always with appropriate safeguards in place. We share data with payment processors and financial institutions solely to facilitate your deposits and withdrawals in Philippine pesos. We may disclose information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines where we are legally required to do so. Identity verification providers may receive your ID documents and photo to complete the Know Your Customer (KYC) process required under Philippine gaming regulations. In the event that 63ph undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. All third parties who receive your data are contractually required to handle it securely and only for the specific purpose for which it was shared.

5. Data Security

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 63ph platform is encrypted using industry-standard protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 63ph account and to keep your login credentials confidential.

6. Data Retention

63ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering requirements. Account activity logs may be retained for a shorter period unless they are relevant to an ongoing investigation or dispute. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it so that it can no longer be linked to you. If you request the deletion of your account, we will process your request in accordance with our legal retention obligations and inform you of any data that must be retained and the reason for doing so.

7. Your Rights

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal information held by 63ph:

  • Right to be informed: You have the right to know what personal data we hold about you and how it is being used.
  • Right of access: You may request a copy of the personal data we hold about you at any time.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
  • Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
  • Right to object: You have the right to object to the processing of your personal data for direct marketing purposes.
  • Right to data portability: You may request that we provide your personal data in a structured, commonly used format where technically feasible.
  • Right to lodge a complaint: If you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please visit our FAQ page for the appropriate contact details. We will respond to all verified requests within the timeframes required by applicable law.

8. Cookies

63ph uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player in the Philippines. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in and security cookies that protect your account. Functional cookies remember your preferences, such as your preferred language or display settings, so you do not need to re-enter them each time you visit. Analytical cookies help us understand how players use the platform so we can identify areas for improvement; this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites.

9. Changes to This Policy

63ph may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly through your registered email address or a notice on the platform. We encourage you to review this policy periodically so that you remain informed about how we protect your personal data. Your continued use of the 63ph platform after any changes to this policy constitutes your acceptance of the updated version. If you do not agree with any changes, you should stop using the platform and contact us through the details on the FAQ page to arrange account closure. For information about the rules governing your use of the platform, please also review our Terms and Conditions.

Your Privacy Is Safe With Us

63ph is built for players in the Philippines who expect both great entertainment and responsible data handling. If you have questions about your personal data, account security, or how we use your information, the FAQ page is the best place to start. Ready to play? Register today and enjoy sports betting and live casino games — all in Philippine pesos, fully mobile-friendly, and backed by a clear privacy commitment.